Shipping and Return

Shipping and Delivery

Your order will be shipped within 1-3 business days and the tracking number will be shared with you. Estimated shipment times are as below;

Domestic : 1-3 business days

International : 3-7 business days

Return and Refund

You can return the product(s) within 14 days after you received your order. If there is not any damage or harm, the total amount is fully refunded. The return cost belongs to customers.

 

However, refunds are not accepted in the following cases.

  • Earrings due to hygiene conditions,

  • Custom-made products, 

  • Products, used or lost their originality,

  • Products, damaged by user error.

For returns, please fill the form in the contact section in our website or send an e-mail to info@guijewellery.com.